Privacy Policy

Effective Date: 18th May 2018
JM Dixon Associates Ltd (JMD) respects and protects the privacy of its customers. This Privacy Policy (“Policy”) explains how we collect and use customers’ information. In this Policy, “personal information” means information that identifies or could be used by or on behalf of JMD to identify an individual, but not including encoded, anonymized, or publicly available data that has not been combined with non-public personal information.

Personal Information
JMD is the controller of data collected for our direct customers and those enquiring about services. The information JMD collects and uses is limited to the purpose for which customers engage JMD. When you engage with us, we ask for information such as your name, company name and address, phone number, and e-mail address.

In the event of a data breach, JMD will issue a breach notification to the affected parties, without undue delay, and not later than 72 hours after having become aware of it.

Information Sharing
JMD will not give, sell, rent or loan any personal information to any third party. We may disclose such information to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Access to data and right to be forgotten
JMD acknowledges that you have a right to access, correct and delete your personal information. If you are one of our customers or otherwise feel that you need to contact JMD, you may do so using the contact information on our website or at the end of this document. If you contact JMD with such a request, we will respond within a reasonable time frame (30 business days or less).

We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction.

Unfortunately, no company or service can guarantee complete security.

Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Contact Information

JM Dixon Associates Ltd
22-24 Willow Bank
WA12 0DQ